"MJCH recently built our retirement home and we love it. It was our third experience building a custom home and it was by far the best! Daily communication and prompt answers to all of our questions made the process fun and pain free. His organization, reliability, and professionalism are qualities that set Mark and his team apart. His attention to detail and quality exceeded our expectations."
"My wife and I are extremely happy with the way our remodeling project was executed and love the final result. The Team was engaged from day one and the communication throughout all the phases of the project was excellent. It was a "two-way street" where everything was shared timely and with the proper detail. Ultimately, we believe this contributed to enhance the overall satisfaction with the process and not just the result."
"We recently moved to the Wilmington area from out of state and were looking for a competent and honest contractor to complete a major renovation to our newly purchased residence. We knew that our home had ‘good bones’ but was ‘tired’ and needed a complete update. Mark Johnson Custom Homes (MJCH) was recommended to us by several of our neighbors who had either used Mark and Meredith’s services, or were familiar with their work. Our next-door neighbor had recently completed a major renovation with MJCH and the result was stunning. Doing our due diligence, we obtained several estimates from highly recommended contractors working in the area. The cost estimates were similar, but the professionalism that Mark demonstrated during our initial meetings with him and his offer to include a designer to assist us with our selection decisions were the final selling points. We were not disappointed with our decision. Mark and Meredith use only the most competent tradesmen and employ project managers who are not only capable, but also communicative and extremely easy to work with. Any questions we had were answered promptly. Any requested changes or additions to our original plan were incorporated quickly and with either no or minimal increase in cost. We were very much included in all of the renovation stages from day #1. Mark originally estimated that our project would take approximately six months to complete; and six months almost to the day we were able to move back into our beautifully renovated home. We would like to add that this potentially overwhelming process was made far easier by the inclusion of the design service that MJCH employs. In conclusion, anyone who is interested in working with an extremely honest and competent company for a high-end renovation should seriously consider Mark Johnson Custom Homes in their selection process. We believe you will not be disappointed."
"After months of searching for a home to buy in Wilmington and not finding anything suitable, Dan and I contacted Mark Johnson Custom Homes. Knowing they would be traveling north to visit family, Mark and his wife/business partner, Meredith, offered to have our initial meeting in our home in Massachusetts...who does that?! That was the start of a beautiful relationship! The MJCH Team was a pleasure to work with throughout the project. Mark assisted with all phases of building and was always available to answer our many questions. Mark and Meredith effectively communicated details about the progress of construction including weekly updates with pictures. And our contract included the help of a professional interior designer, Eddie, who with Meredith, guided our selections for all the custom details inside our new house. And, maybe most importantly, everyone respected our wishes to stay within a budget and helped us do so. When finished we had a unique, high quality and energy efficient house that we love and now call home! Mark is an experienced builder who brings a lot of enthusiasm his projects and an experienced crew that was a joy to work with. We highly recommend MJCH!"
"We have worked with several contractors over the years and by far the best we have ever dealt with is Mark Johnson Custom Homes. Mark and Meredith are both exceptional people. They are involved in the process each step of the way, whether it be for new construction or in our case, a major renovation. We found, in our dealings with Mark Johnson Custom Homes, a very honest and forthright culture throughout the organization. Each staff person was easy to work with and almost made the process fun. Anyone who has done a major renovation knows that it is rarely the case. MJCH turned a house with good bones into a showplace and we are thankful each day that we chose to work with Mark, Meredith and Mark Johnson Custom Homes."
"I hired Mark Johnson Custom Homes to do a remodeling of a home I purchased that needed much updating. For most of the process I was not even in town, so it was important for me to work with someone with good communication skills. Mark exceeded my expectations. The quality of the work was excellent, his willingness to listen to my thoughts was amazing, and all of the work was completed in a timely fashion. I am thrilled with the results and would highly recommend MJCH to anyone."
"Our experiences with Mark and Meredith have been excellent throughout the planning, building and post completion phases of our beautiful home. We cannot say enough about their quality, courtesy and customer care abilities over the last 3 years. Over the top is the expression best suited to working with Mark Johnson Custom Homes."
"We had a wonderful experience working with Mark Johnson Custom Homes from start to finish! The best part was their frequent and clear communication during the process. We felt very informed. They cared about us and helped us create something beautiful! We would work with them again!"
"We had a very favorable experience with Mark Johnson Custom Homes. Living out of state, it was important for us to have a reliable and trustworthy builder which is why we selected them. Throughout initial planning, design, selection and construction, Mark and his team communicated regularly; were always available and took the time to answer questions or make recommendations. Their weekly updates and pictures of the various stages of construction were beneficial and helped us plan our on-site visits. Project management and resolution of problems during and after construction was exceptional."
"Even after six years in our beautiful home, if we ever have a question or situation that needs Mark's expertise, he is always just a phone call away and responds immediately. His customer service is outstanding!"
"This is our third home we have built since moving to North Carolina ten years ago. It was the first home that was completed ahead of schedule. Mark built our home with a quiet efficiency that made us the envy of all our friends. We would have him build another home for us tomorrow."
"This was our first experience building a custom home and we couldn't have picked a better builder than Mark Johnson Custom Homes. They brought a level of solid building expertise and customer support we have never experienced in buying homes for over 45 years. Not only do we have a quality home but any issues during and following completion of our dream home were quickly and professionally handled by their team."
"We purchased a house that required a full kitchen remodel, structural work to remove walls and cosmetic work in almost every room. We interviewed several contractors and found Mark Johnson Custom Homes' pricing process to be the most transparent. Communicating with their staff was effortless. We have since recommended them for several other remodeling jobs to other brokers and clients."
"Having overseen the construction of multiple buildings in the past, I was beyond satisfied at the quality of the work performed by the Mark Johnson Custom Homes team. The construction schedule was met, cost overruns were nearly non-existent, and the supervision of the subcontractors and trades was flawless. Having an interior designer on the team was a determining factor in my decision to hire this company, as the interior design work was fantastic. I have never been as completely satisfied with a construction project as I have been with the product of the Mark Johnson Custom Homes team."
"We are happy to be able to say that our home building experience with Mark Johnson Custom Homes was a very positive one and we are delighted with the results! Their employees and vendors are very capable and professional and we feel the quality of our new home is excellent. The processes that they have in place and the pre-planning done on the front end allowed us time to focus on other things. Thank you for a beautiful home."
"We had a great experience designing and building our home with Mark Johnson Custom Homes. Living in Pennsylvania while building a home in North Carolina presented many challenges, but their status reports and pictures ensured that we stayed on schedule and within budget. Their attention to detail and commitment to exceptional service and workmanship were evident in every phase of construction. We love our new home and are very pleased with the selections, craftsmanship and design."
"We have been in our home for nine years now and it still feels fresh and new to us. The floorplan suits our family lifestyle perfectly. After all these years, we know that if we call Mark Johnson Custom Homes they will do whatever they can to solve a problem or guide us to a solution. We would expect that for the first year or two of ownership, but to know that after nine years we can still expect that kind of service is amazing and comforting."
"Mark Johnson Custom Homes renovated our stucco/concrete home. Throughout the entire renovation process, they provided us with such a high level of professionalism. They performed outstanding improvements to our home exceeding our expectations while meeting our budget and they kept us informed daily throughout the entire renovation progress. Thank you for making our dream home come true."
"We had a totally positive building experience with Mark Johnson Custom Homes during all phases of building our new home. Working with a builder when you are living out of state requires frequent and clear communication and a high level of trust, and they more than met our expectations in those areas. There were no surprises at any time from start to finish, and if any problem came up, Mark was on top of the situation and taking steps to solve the problem at the same time he was notifying us of the matter. We really never worried about anything because we knew our home was in good hands at all times. After we moved in, they proactively checked on any items he or we felt needed improvement and made sure we were completely satisfied. We love our new home and are very happy with the quality of its construction, the appearance inside and out, and details of the finishes. We highly recommend Mark Johnson Custom Homes. He and his team are incredibly pleasant to work with as well as very professional."
"After building seven homes in various states there was no comparison. Mark Johnson Custom Homes provided the best construction experience resulting in a home of exceptional quality and detail. They not only provided a construction schedule but they kept to it. Even after we moved in, the staff continued to follow up to make sure everything was perfect. Their knowledge, constant communication, attention to detail, and a genuine pride in their work are the qualities that set them apart from the rest. We truly benefited from choosing Mark Johnson Custom Homes and they completely earned our trust."
"Mark Johnson Custom Homes sets the bar in customer service, attention to detail and delivery of a quality product. From start to finish, Mark and his team exceeded our expectations. We've built a custom home before and the process used by Mark Johnson Custom Homes was extraordinary! The design team was masterful, advising us on the best choices that fit our style, while keeping an eye on our budget. Throughout the build process our home was photographed and project plans were documented and available via email and the Internet. Their team communicated regularly and responded promptly with great care."
"We are very pleased with the house that Mark Johnson Custom Homes built for us. We feel the quality of the construction is high. The project management was very well done and transparent, with weekly updates sent to us by e-mail. This was particularly important for us since we were located in New Jersey and were only able to make trips to Wilmington periodically. With respect to interior design, the design team was outstanding. They were extremely valuable in making selections that met our desires and that fell within the allocated budget. They were especially helpful in making selections when we needed to go above the allocation to satisfy our likes. We are very happy with Mark's continued follow-up to ensure a high level of customer satisfaction."
"We are highly satisfied with the renovation Mark Johnson Custom Homes performed for us. The quality of work was exceptional, but what was most impressive about the effort was the friendliness and cooperative spirit we experienced with everyone associated with the effort. We are very pleased with the renovation, and appreciate the positive, professional and friendly attitude of the Mark Johnson Custom Homes staff."
"In the past twenty five years I have had five custom homes built in three different states. Four of the five projects were outstanding building experiences. My most recent building experience was one of the four and it was with Mark Johnson Custom Homes. Mark and his team are with you from the design stage through the certificate of occupancy delivery. It has now been thirty months since my move in and Mark and his team have been very responsive to any call for any type of service or consultation if needed. I would highly recommend Mark Johnson Custom Homes to anyone that is considering building a new home or the remodeling of an existing home."
"Our kitchen remodel by Mark Johnson Custom Homes was a truly positive experience. From the very beginning until the end of the project, Mark performed his duties in a very professional manner. When we ran in to issues that needed to be resolved, the team proved to be fantastic problem solvers. We appreciated the clear lines of communication that we had throughout the project. We would certainly recommend this company as they were professional and very respectful to us as our lives continued in the home during our remodel. Thanks so much to Mark and all. We love our new kitchen!"
"The quality of the workmanship was excellent. He was a contractor that took the time to listen, to work with you, to find a solution, and his experience gave us the opportunity to make changes while staying within our budget."
"Our experience with Mark Johnson Custom Homes was first rate from start to finish. They were hands-on with great attention to detail and costs from the initial planning stage through completion. They worked within our budget to provide us with everything we wanted in our new home and more. We experienced none of the horror stories you sometimes hear about constructing a home, and in fact, could not have asked for a better experience."
"We would highly recommend Mark Johnson Custom Homes. We have worked with Mark and his staff both in home construction and remodeling and have been extremely satisfied. They have outstanding communication and transparency in budget and accountability."
"We regularly recommend Mark Johnson Custom Homes. It all comes down to three things - good, economical, and fast. Usually customers can get one or two of these things, but definitely not all three. With Mark we were able to get excellent quality at the right price and in a timeline that we agreed to up front. We would say that the quality, attention to detail and professionalism was over and above expectations, so this was fantastic."
"As first time home builders we were very apprehensive, especially as we were six hours away and still working in Northern Virginia. Mark Johnson and his crew made everything go so smoothly. We could relax and watch the house grow through the wonderful Client Portal on his website. We have a beautiful Energy Star home with very little maintenance needed. We are so happy we chose Mark Johnson Custom Homes."
"Beverly and I have enjoyed the total process from design, estimating, construction (Mark was very receptive to changes made during the construction), and the punch-list process. We have shared this testimonial with our friends and prospective home building clients. Again, we were very pleased with Mark Johnson Custom Homes on this project."
"We have built seven houses in our married life both in Canada and the USA. Mark Johnson Custom Homes did the best job by far of planning, constructing and follow up upon completion than any other builder we previously used. We recommend them unconditionally to anyone who wants a custom home."
"My husband and I have built four homes from Ohio to Florida, and in all that time, we have never received such professional and detailed service as we received with Mark Johnson Custom Homes. Our experience with them far exceeded our expectations, and we wouldn't hesitate to use them again - whether for a remodeling job or in building a new home."